Please read these Terms and Conditions (“Agreement”) carefully before using the services provided by A Star Tutors, a Nairobi-based online and home tuition provider. This Agreement sets forth the legally binding terms and conditions for the use of our tuition services and website.

1. Acceptance of Terms

By accessing our services or using our website, you agree to be bound by this Agreement and all applicable laws and regulations. If you do not agree with any part of this Agreement, you must refrain from using our services.

2. Services

2.1 Online Tuition: A Star Tutors provides online tuition services for international primary, lower secondary, IGCSE, and A-level students. We offer tutoring for Pearson Edexcel and Cambridge Assessment International Education exam boards.

2.2 Home Tuition: In addition to online tuition, we also provide home tuition services for students in Nairobi. Our tutors will visit the student’s home to provide one-on-one instruction.

2.3 Tutoring Sessions: The duration, frequency, and timing of tutoring sessions will be mutually agreed upon by the student (or their parent/guardian) and the assigned tutor.

2.4 Curriculum and Materials: A Star Tutors provides educational materials and resources to supplement the tutoring sessions. The curriculum and materials may vary based on the student’s academic level, exam board, and specific requirements.

3. Payment and Refunds

3.1 Payment: The fees for our tuition services will be communicated to you during the registration process or upon request. Payment must be made in advance, and we accept various payment methods as specified on our website.

3.2 Refunds: Refunds may be granted under certain circumstances and are subject to our Refund Policy, which can be found on our website. Requests for refunds must be made in writing to our customer support team.

4. Intellectual Property

4.1 A Star Tutors Materials: All intellectual property rights, including copyrights, trademarks, and other proprietary rights, in the materials provided by A Star Tutors (including educational content, resources, and our website) remain the sole property of A Star Tutors. These materials are intended for personal use by the student and may not be reproduced, distributed, or used for commercial purposes without our written consent.

4.2 Student Submissions: Any content, feedback, or suggestions submitted by students during the course of their tuition sessions may be used by A Star Tutors for improving our services or promoting our offerings. By submitting such content, students grant A Star Tutors a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, adapt, publish, and distribute the content.

5. Privacy

The collection, use, and disclosure of personal information provided by you are governed by our Privacy Policy, which can be found on our website. By using our services, you consent to the collection and use of your personal information in accordance with our Privacy Policy.

6. Limitation of Liability

To the extent permitted by applicable law, A Star Tutors, its directors, employees, and tutors shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with the use or inability to use our services, even if advised of the possibility of such damages.

7. Indemnification

You agree to indemnify and hold A Star Tutors, its directors, employees, and tutors harmless from any claims, losses, damages, liabilities, or expenses (including reasonable attorney’s fees) arising out of or relating to your use of our services, violation of this Agreement, or infringement of any intellectual property or other rights of any person or entity.

8. Termination

A Star Tutors reserves the right to terminate or suspend your access to our services or website at any time.